Privacy Policy for [Your SaaS Application Name]

Last Updated: [Date]

[Your Company Name] ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software-as-a-service application, [Your SaaS Application Name] (the "Service").

1. Information We Collect

• Account Information: When you register for an account, we collect your name, email address, company name, and password.
• Payment Information: We use a third-party payment processor to handle payments and do not store your credit card details. We may collect billing address information.
• User-Generated Content: We collect any data, text, files, or information you upload, submit, or store within the Service ("Service Data").
• Usage and Device Data: We automatically collect information about how you use the Service, such as features you use, and technical data like IP address, browser type, and operating system.

2. How We Use Your Information

• To provide, operate, and maintain the Service.
• To manage your account and send administrative information.
• To process payments for your subscription.
• To respond to your comments, questions, and customer service requests.
• To monitor and analyze usage to improve the Service.

We will never access your Service Data except to provide the Service to you, for support reasons, or if required by law.

3. Data Sharing and Sub-processors

We do not sell your information. We may share information with third-party vendors and service providers (sub-processors) who perform services for us, such as:

• Cloud hosting providers (e.g., AWS, Google Cloud).
• Payment processors (e.g., Stripe).
• Analytics services (e.g., Google Analytics).

A list of our sub-processors is available upon request.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information and Service Data. We encrypt data in transit and at rest.

5. Data Retention

We retain your account information for as long as your account is active. We retain your Service Data according to your instructions or as required by your service plan. Upon account termination, we will delete your Service Data within [e.g., 90 days].

6. Your Rights (GDPR/CCPA)

You have the right to access, correct, or delete your personal information. As a user of our Service, you are the controller of your Service Data and are responsible for handling data subject requests from your end-users. We will assist you as required.

7. Contact Us

If you have questions, please contact our Data Protection Officer at [Your DPO Email or Contact Email].