Privacy Policy
Last updated: June 8, 2025
Your privacy is critically important to us at PrivaSynth. This Privacy Policy describes how we collect, use, process, and protect your personal information when you access and use our website and AI-powered document generation services (collectively, our "Services").
1. Information We Collect
We collect information to provide and improve our Services. This includes:
- Information You Provide: When you use our document generators, you provide us with information about your business or website (e.g., business name, website URL, contact details, specific service offerings). This information is essential for customizing your legal documents.
- Usage Data: We collect information about how you interact with our Services, such as the features you use, the pages you visit, and the actions you take. This helps us understand user needs and improve service functionality.
- Technical Data: We automatically collect technical information when you visit our site, such as your IP address, browser type and version, device information, operating system, and referral URLs. This data helps us ensure our Services are secure and compatible with various devices.
2. How We Use Your Information
We use the information we collect for various purposes:
- To Provide and Customize Services: To generate personalized legal documents tailored to the information you provide.
- To Improve Our Services: To analyze usage patterns, identify areas for improvement, and enhance the accuracy and relevance of our AI models and document templates.
- To Communicate With You: To provide customer support, respond to your inquiries, and send you important service-related updates, such as changes to our terms or policies. We will not send you marketing communications without your explicit consent.
- For Security and Compliance: To protect our Services, prevent fraud, and comply with applicable legal and regulatory obligations.
3. Data Sharing and Disclosure
We value your privacy and do not sell your personal information to third parties.
We may share your information in the following limited circumstances:
- With Service Providers: We may engage trusted third-party companies and individuals to perform services on our behalf (e.g., website hosting, data analytics, customer support). These providers only have access to your information to perform these tasks and are obligated not to disclose or use it for any other purpose.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- To Protect Our Rights: We may disclose information where we believe it necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.
4. Data Storage, Security, and Retention
We implement robust technical and organizational security measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure. Your data is encrypted in transit (e.g., using HTTPS) and at rest.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to provide our Services, comply with our legal obligations (e.g., tax, accounting), resolve disputes, and enforce our agreements. Generally, information provided for document generation may be retained while your account is active or as needed to provide you services.
5. Your Privacy Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information. These can include:
- Right to Access: You can request a copy of the personal information we hold about you.
- Right to Rectification: You can request that we correct any inaccurate or incomplete personal information.
- Right to Erasure (Right to be Forgotten): You can request that we delete your personal information, subject to certain legal limitations.
- Right to Restrict Processing: You can request that we limit the processing of your personal information in certain circumstances.
- Right to Data Portability: You can request to receive your personal information in a structured, commonly used, and machine-readable format.
- Right to Object: You can object to our processing of your personal information, particularly for direct marketing purposes.
To exercise any of these rights, please contact us using the details provided below.
6. Cookies and Tracking Technologies
We use essential cookies for the basic functionality of our Services. These cookies do not store personally identifiable information. We may also use cookies for analytics and performance improvement with your consent. You can manage your cookie preferences through your browser settings or any cookie consent tool we may provide.
7. Children's Privacy
Our Services are not directed to individuals under the age of 13 (or a higher age threshold as required by applicable law). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
8. International Data Transfers
Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date at the top. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us at:
PrivaSynth Privacy Team
privacy@privasynth.com